See who did what in the Audit Log

In short

Open System → Audit Log in your brand admin. It lists what happened in your brand, such as sign-ins and staff changes, with who did it, when and from where. You can filter by person, action and time.

  • Team & roles
  • Updated October 2026

Before you start

Your role needs See the activity log. At the start only Admin has it.

Steps

  1. Sign in to your brand admin.
  2. In the menu, open System → Audit Log.
  3. Pick a time window: Last 7 days, Last 30 days, Last 90 days or Last 1 year. It starts at 90 days.
  4. To see one person, type their email, or part of it, in Actor (email or user ID)….
  5. To see one kind of action, type the start of its name in Action starts with…. For example, staff. shows staff and role changes, and auth. shows sign-ins.
  6. Click the search button to apply the filters. Clear removes them.
  7. Click a row to see more details about it.

What you see

  • When: the date and time, and how long ago.
  • Who: the email of the person who did it, or system for things done automatically.
  • What: the action. failed marks a failed try, such as a wrong password, and security marks sign-in and security events.
  • Resource: what it was done to.
  • Where from and Device: the address and device used, or 'not recorded'.

Staff changes are recorded: invites, role changes, suspensions, removals and role edits.

Common problems

It says No audit entries

Try different filters, or pick a longer time window.

Audit Log is not in my menu

Your role doesn't include See the activity log. Ask an admin to add it.

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