Each product can have one price per billing cycle. The cycles you can sell are Monthly, Quarterly, Semi-Annually, Annually, Biennially and Triennially. When you click Save Changes, every price on the product is saved in your default currency (System → Currency). The boxes do not show a currency.
Steps
- Sign in to your brand admin. See Open your brand admin.
- In the menu, open Catalog → Products.
- Click the pencil next to the product.
- In the Pricing card, click Add Cycle to add a row.
- Pick the Cycle, then type the Price for the whole cycle. For Annually, type the price for one year. Use each cycle once.
- To stop selling a cycle, click the X at the end of its row.
- Click Save Changes.
What happens next
- New orders use the new prices.
- Customers who already have the plan keep renewing at the plan price on the day they ordered. To change one customer's renewal price, open the service in Catalog → Services, click Manage, then Edit price next to Price.
- A row with no Price is not saved.
Today the order form charges the Price only. The Renewal and Setup Fee boxes are saved, but they are not added to your customers' invoices. Leave Setup Fee at 0: if it is above 0, your website shows a one-time setup charge that the order never takes.
Your starter plans came priced in US dollars. If your default currency is not USD, type your own price in every row before you click Save Changes, or the same numbers are saved in your currency.
Common problems
A cycle does not show in the order form
Check that the row has a Price and that you clicked Save Changes. Rows without a price are dropped.
I changed my currency and prices look wrong
Prices saved in another currency are not converted. See Choose your currency.