Before you start
- An email address that does not already have an Orvoxa account.
- A payment card for your first payment.
Steps
- Open Sign up. Fill in Company / brand name, Work email and Password (at least 8 characters), then click Continue.
- On Pick your plan, choose Monthly or Annual (it starts on Annual), click a plan, then click Continue.
- On Name your storefront, type a name under Choose a subdomain, for example brighthosting. When it says brighthosting.orvoxa.com is available, click Reserve & continue.
- On Confirm & pay, click Continue to secure checkout and pay on the secure page.
- Wait on Creating your store… while we set things up. When it is ready, the page takes you to your brand admin sign-in by itself (or click Open my admin). Sign in with the email the page shows.
What happens next
We email you the links to your store, your brand admin and your Owner Account. On a plan that comes with your own server, this email comes when your server is ready (see Waiting for your own server). Your website shows an Under construction page, and your checkout takes only test payments, until you go live. See Go live. The setup wizard opens the first time you open your brand and walks you through the first steps.
Your subdomain is permanent. Only our support team can change it later, and changing it can break your customers' saved links. You can still connect your own domain later.
Common problems
It says this email already has an Orvoxa account
Sign in to your Owner Account and start the new brand from there. See Add another brand.
It says the name is taken or not allowed
Use at least 3 letters, numbers or hyphens, and do not end with a hyphen. Some names are reserved. Try another name.
It says We hit a snag
Your store could not be created and no charge has been confirmed. Click Retry payment, or write to us and we finish it for you.
It says Still working…
It is taking longer than usual. You can close the page. We email you when your store is ready.