Steps
- Sign in to your brand admin. See Open your brand admin.
- In the menu, open System → Settings.
- In the Tax Configuration card, type the Tax rate (basis points). 100 basis points is 1%. So 5% is 500. The line under the box shows the rate as a percentage.
- Type a Tax label, for example VAT, GST or Sales Tax.
- Click Save Tax Settings.
- To print your tax number on invoices, type it in Tax or VAT number (optional) in the Business details for invoices card, and click Save business details.
What happens next
- Tax is added on top of the price on new orders and on renewal invoices, as its own line.
- On an order with a promo code, tax is worked out after the discount.
- Wallet top-ups are not taxed.
- A rate of 0 means no tax line on invoices.
- Invoices you make by hand use the Tax % you type on that invoice.
Common problems
It says a label is required
When the rate is above 0, the Tax label cannot be empty.
It says the rate must be between 0 and 10000
Type basis points, not a percent with a dot. 18% is 1800.