Change your brand admin password

Your profile

In the brand admin menu, click Your profile under your brand name. It shows your Name, Email and Role. You can't change them here; ask an admin at your brand. The page also has Sign out.

Change your password

1. Sign in to your brand admin and click Your profile.
2. Click Email me a password reset link.
3. Open the email and choose a new password. The link expires in 1 hour.

Signed out and forgot it? Click Forgot password? on the sign-in page.

For the owner: set a new brand admin password

1. Open your Owner Account, choose the brand and click Staff access.
2. On your own row, marked You, click Set a new password.
3. Type the New password (at least 8 characters) and Confirm password.
4. Type Your Owner Account password. It doesn't change.
5. Click Save and sign out everywhere.

This signs your brand admin sign-in out on every device, including anyone else using it. Then sign in at your brand's address followed by /admin with the new password.

Common problems